Dream-a-Party
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DELIVERY INFORMATION

Payment in full is required before we can despatch your order.
We will confirm your order has been despatched via email.

UK Royal Mail Standard - £3.95

This delivery service is for all UK postal addresses only.

Royal Mail claim to deliver your parcel within 2 - 3 working days (although not guaranteed) after the day of posting.

We currently do not operate any delivery services to overseas destinations


RETURNS

We want you to be happy with your purchase from dreamaparty.

If you are not completely satisfied with any of the goods purchased then you may return* them to us within 14 days for an exchange or refund, which will be made to the original payment method.

* These goods must be unopened and in their original packaging and suitable for resale.
  We cannot refund or exchange used or opened goods.

The customer is responsible for the cost of returning the goods to us.
We recommend that you use recorded delivery or a carrier service that provides a tracking service if your return item is of any substantional value, we can not be held responsible for items lost in transit.

Return Address:

Dreamaparty
Returns Department
Unit 1 Cornwells Farm
Sheephurst Lane
Marden
Kent
TN12 9NS

Once returned goods have reached our offices, please allow 5 working days for returns to be processed. If the refund is via your credit/debit card please allow up to 5 working days for it to appear on your card/bank statement.


PRIVACY POLICY

Dreamaparty.com is committed to protecting your privacy.

We use your information to keep you informed on the progress and to despatch your order.  We may send you information on any promotions or the arrival of new products that may be of interest to you.  We shall NEVER pass your details on to a third party.

TERMS & CONDITIONS

This site is owned and operated by Dreamaparty.com. If you would like to ask us anything about the following terms and conditions, you may contact us via email or phone us on 0800 335 7079

A contract is created between Dreamaparty and the customer, once the customer receives written (via email) confirming the acceptance of the order.  The customer accepts the Terms & Conditions of Dreamaparty.com.

We have made every effort to describe our products as accurately as possible. The dimensions given about each product are approximate only.  The colour stated is as acurate as possible, however we can not guarantee that your monitor has displayed the colour correctly.

All toys supplied by Dreamaparty.com comply with the European Toy Safety Regulations and bear the CE mark and age guides where appropriate. Please retain packaging for future reference.  Unfortunately most products are not suitable for children under the age of 3 years unless stated otherwise in the description. An adult must supervise the overall use of such products.

Adults should inflate balloons and supervise their use with all children.

All prices quoted on the website can be subject to alterations without prior notice.


Dreamaparty reserves the right to change these terms & conditions from time to time and you should look through them as often as possible.
 

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